Customer Service Agent Skills you Need for your CV and Career in Transport & Logistics

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Customer Service Agent Skills List in Transport & Logistics

Below we have compiled a list of the most popular skills for a Customer Service Agent role. We ranked the top skills based on the percentage of Customer Service Agent job descriptions they appeared on. For example, 36% of Customer Service Agent job descriptions contained export as a required skill.

Keywords / Skills

Popularity

export
36%
freight
36%
warehouse
29%
customer service
29%
airline
22%
communication skills
22%
import
22%
cargo
22%
ocean freight
18%
logistics
15%
bills of lading
11%
fcl
11%
lcl
11%
nes
11%
inventory worker
11%
process operative
11%
labourer
11%
logistics assistant
11%
logistics operative
11%
packing operative
11%
packing orders
11%
processing assistant
11%
customs
11%
sea freight
11%
exports
8%
sales
8%
basic it skills
8%
air
8%
transport
4%
removals
4%
shipping
4%
inventory management
4%
transportation
4%
courier
4%
builders merchant
4%
forklift
4%
yard supervisor
4%
yard worker
4%
admin
4%
microsoft office
4%
airport
4%
booking
4%
airwaybills
4%
trainee
4%
air freight
4%
chemicals
4%
order processing
4%
road transport
4%
stock management
4%
supply chain
4%
management
4%
flights
4%
inbound calls
4%
outbound calls
4%
waste management
4%
inventory
4%
sap system
4%
stock control
4%
maintaining relationships
4%
imports
4%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Service Agent skills and keywords or scan your CV to get a personalised score.