Customer Service Manager Skills you Need for your CV and Career in Sales

Share

Customer Service Manager Skills List in Sales

Below we have compiled a list of the most popular skills for a Customer Service Manager role. We ranked the top skills based on the percentage of Customer Service Manager job descriptions they appeared on. For example, 49% of Customer Service Manager job descriptions contained business development as a required skill.

Keywords / Skills

Popularity

business development
49%
sales
49%
customer service
35%
account management
21%
field sales
21%
events
18%
account manager
18%
supportive
18%
revenue
18%
monitor
18%
marketing
18%
selling
14%
b2b sales
11%
new business
11%
car
11%
construction
11%
management
11%
trade
11%
automotive
11%
electrical products
7%
area sales
7%
operations
7%
aftersales
4%
commission
4%
sales manager
4%
commercial
4%
new account
4%
management accounts
4%
key account
4%
customer services
4%
customer satisfaction
4%
bdm
4%
cars
4%
clients
4%
communication skills
4%
compliance
4%
dealership
4%
manager
4%
manufacturing
4%
operational
4%
senior
4%
supervisor
4%
technician
4%
workshop
4%
building manager
4%
leasing manager
4%
post care
4%
sales administrator
4%
air conditioning
4%
engineering
4%
hvac
4%
key account management
4%
ventilation
4%
key account manager
4%
key accounts
4%
external sales
4%
new business sales
4%
account
4%
logistics
4%
knowledge base
4%
automotive industry
4%
sales executive
4%
customer service administrator
4%
project management
4%
people management
4%
sales administration
4%
sales order processing
4%
admin
4%
client liaison
4%
relationship management
4%
retail
4%
account executives
4%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Service Manager skills and keywords or scan your CV to get a personalised score.