Call Centre Agent Skills you Need for your CV and Career in Sales

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Call Centre Agent Skills List in Sales

Below we have compiled a list of the most popular skills for a Call Centre Agent role. We ranked the top skills based on the percentage of Call Centre Agent job descriptions they appeared on. For example, 72% of Call Centre Agent job descriptions contained sales as a required skill.

Keywords / Skills

Popularity

sales
72%
call centre
43%
contact centre
29%
customer service
29%
calls
29%
retail
15%
objection handling
15%
multi tasking
15%
estate agency
15%
customer services
15%
administration duties
15%
bridging
15%
targets
15%
kpi's
15%
telesales
15%
door canvasser
15%
canvasser
15%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Call Centre Agent skills and keywords or scan your CV to get a personalised score.