Customer Service Manager Skills you Need for your CV and Career in Leisure & Tourism

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Customer Service Manager Skills List in Leisure & Tourism

Below we have compiled a list of the most popular skills for a Customer Service Manager role. We ranked the top skills based on the percentage of Customer Service Manager job descriptions they appeared on. For example, 55% of Customer Service Manager job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
55%
branch manager
37%
flexible approach
37%
retail manager
28%
maintenance
28%
adaptability
28%
travel agents
28%
travel agency
28%
travel
28%
team leadership
10%
relationships
10%
organisational skills
10%
follow instructions
10%
friendly personality
10%
keen listener
10%
methodical
10%
strategic planning
10%
business travel
10%
client
10%
corporate clients
10%
corporate travel
10%
gds
10%
negotiate
10%
partnerships
10%
operations management
10%
health safety
10%
travel agent
10%
tour ops
10%
product manager
10%
product executive
10%
product
10%
customer experience
10%
cruise product
10%
cruise consultant
10%
cruise
10%
building maintenance
10%
travel management
10%
travel insurance
10%
staffing
10%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Service Manager skills and keywords or scan your CV to get a personalised score.