Technical Support Engineer Skills you Need for your CV and Career in It & Telecoms

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Technical Support Engineer Skills List in It & Telecoms

Below we have compiled a list of the most popular skills for a Technical Support Engineer role. We ranked the top skills based on the percentage of Technical Support Engineer job descriptions they appeared on. For example, 45% of Technical Support Engineer job descriptions contained technical support as a required skill.

Keywords / Skills

Popularity

technical support
45%
2nd line
35%
sharepoint
30%
1st line
20%
software
20%
it support
15%
networks
15%
helpdesk
15%
o365
15%
hyper-v
15%
vmware
15%
hardware
15%
networking
10%
sql server
10%
citrix
10%
tech
10%
3rd line
10%
azure
10%
firewalls
10%
t-sql
10%
tech support
10%
network
10%
onedrive
10%
windows
10%
windows server
10%
network infrastructure
10%
active directory
10%
microsoft
10%
service desk
5%
microsoft office
5%
it field engineer
5%
virtualisation
5%
windows azure
5%
voip
5%
sla's
5%
schools
5%
office365
5%
office 365
5%
microsoft exchange
5%
ccna
5%
technology services
5%
technology
5%
it helpdesk
5%
systems
5%
itil
5%
servicenow
5%
it engineer
5%
internet
5%
field engineer
5%
microwave
5%
cisco
5%
product
5%
start up
5%
telecoms
5%
2nd line support
5%
computers
5%
lan
5%
jira
5%
infrastructure
5%
implementation
5%
engineering
5%
engineer
5%
electronics
5%
electronic
5%
computing
5%
pc
5%
technical support engineer
5%
technical customer support
5%
it technician
5%
it systems technician
5%
it systems support
5%
ict technician
5%
information technology
5%
customer support
5%
video conferencing
5%
group policies
5%
written communication
5%
work ethic
5%
product training
5%
problem solving
5%
digital forensics
5%
communication skills
5%
analytical skills
5%
install
5%
configurations
5%
itc
5%
product support
5%
customer technical support
5%
managed services
5%
specialist
5%
wan
5%
technician
5%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Technical Support Engineer skills and keywords or scan your CV to get a personalised score.