Service Desk Skills you Need for your CV and Career in It & Telecoms
Service Desk Skills List in It & Telecoms
Below we have compiled a list of the most popular skills for a Service Desk role. We ranked the top skills based on the percentage of Service Desk job descriptions they appeared on. For example, 34% of Service Desk job descriptions contained 3rd line as a required skill.
Keywords / Skills
Popularity
3rd line
34%
azure
34%
bishops stortford
34%
chelmsford
34%
endpoint
34%
itil
34%
essex
34%
microsoft office
34%
harlow
34%
hertfordshire
34%
intune
34%
service desk
34%
it helpdesk
34%
it infrastructure
34%
technical support
34%
it service desk
34%
windows
34%
it support
34%
windows server
34%
microsoft gold partner
34%
1st line
34%
msp
34%
2nd line
34%
sharepoint
34%
analyst
17%
itsmf
17%
communication skills
17%
password resets
17%
enjoy challenges
17%
patch management
17%
service delivery
17%
help desk support
17%
software installation
17%
o365
17%
problem solving
17%
system testing
17%
customer satisfaction
17%
customer service
17%
helpdesk
17%
infrastructure
17%
Improve your CV's success rate by using these Service Desk skills and keywords or scan your CV to get a personalised score.