Service Delivery Skills you Need for your CV and Career in It & Telecoms

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Service Delivery Skills List in It & Telecoms

Below we have compiled a list of the most popular skills for a Service Delivery role. We ranked the top skills based on the percentage of Service Delivery job descriptions they appeared on. For example, 63% of Service Delivery job descriptions contained service delivery as a required skill.

Keywords / Skills

Popularity

service delivery
63%
itil
30%
service desk
17%
customer service
13%
itil certified
13%
service management
13%
active directory
9%
it service delivery manager
9%
networking
9%
it support
9%
infrastructure
9%
service level agreements
9%
customer success
9%
sla
9%
it manager
9%
service delivery manager
9%
management
9%
service delivery management
9%
management experience
5%
service improvement
5%
software delivery
5%
utilities
5%
self motivated
5%
leadership
5%
product delivery
5%
account management
5%
information technology
5%
process improvement
5%
iso27001
5%
renewal
5%
net promoter score
5%
microsoft office
5%
shared services
5%
service providers
5%
change management
5%
vpn
5%
virtualization
5%
software licensing
5%
service delivery engineer
5%
organisational skills
5%
microsoft servers
5%
group policies
5%
microsoft
5%
it procurement
5%
it asset management
5%
excel
5%
dns
5%
analytical
5%
schools
5%
office 365
5%
sc clearance
5%
it security
5%
help desk
5%
manager
5%
leader
5%
information systems
5%
digital
5%
applications
5%
technical team
5%
itsm
5%
recruitment
5%
line management
5%
financial services
5%
account manager
5%
service operations
5%
head of service
5%
desktop
5%
technical support
5%
itil 4
5%
recruiting
5%
coaching
5%
service desk management
5%
delivery
5%
voip
5%
symantec backup
5%
hp server
5%
it service delivery
5%
microsoft technologies
5%
windows
5%
helpdesk manager
5%
google workspace
5%
printers
5%
administrative support
5%
1st line
5%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Service Delivery skills and keywords or scan your CV to get a personalised score.