Desktop Support Skills you Need for your CV and Career in It & Telecoms

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Desktop Support Skills List in It & Telecoms

Below we have compiled a list of the most popular skills for a Desktop Support role. We ranked the top skills based on the percentage of Desktop Support job descriptions they appeared on. For example, 33% of Desktop Support job descriptions contained 2nd line as a required skill.

Keywords / Skills

Popularity

2nd line
33%
active directory
26%
1st line
23%
windows
23%
desktop support
20%
helpdesk
20%
desktop
20%
deskside
17%
troubleshooting
17%
windows server
17%
service desk
17%
networking
13%
software
13%
infrastructure
13%
ad
13%
it support
13%
1st line support
13%
windows azure
10%
remote desktop
10%
2nd line support
10%
3rd line support
10%
first line support
10%
incident response
10%
it operations
10%
network infrastructure
10%
second line support
10%
senior it engineer
10%
systems administration
10%
third line support
10%
network
10%
itil
10%
o365
10%
hardware
10%
technical support
10%
desktop computers
10%
office 365
7%
vmware
7%
technology
7%
tech
7%
servicedesk
7%
london
7%
cloud
7%
av
7%
audio visual
7%
3rd line
7%
sc clearance
7%
communication skills
7%
euc
7%
virtualization
7%
customer service
7%
executive support
7%
vip
4%
sc
4%
microsoft office
4%
sc cleared
4%
sccm
4%
security cleared
4%
group policies
4%
roll out
4%
security clearance
4%
dv cleared
4%
breakfix
4%
level 3
4%
deskside support
4%
ticketing systems
4%
it security
4%
incident resolution
4%
system administration
4%
second line
4%
mobile devices
4%
sharepoint
4%
leeds
4%
tier 1
4%
tier 2
4%
help desk
4%
desktop support engineer
4%
computer hardware
4%
voip
4%
servicenow
4%
bristol
4%
msp practitioner
4%
microsoft technologies
4%
end user
4%
pc
4%
windows 10
4%
jira
4%
printers
4%
configure
4%
it technician
4%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Desktop Support skills and keywords or scan your CV to get a personalised score.