Customer Support Executive Skills you Need for your CV and Career in It & Telecoms

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Customer Support Executive Skills List in It & Telecoms

Below we have compiled a list of the most popular skills for a Customer Support Executive role. We ranked the top skills based on the percentage of Customer Support Executive job descriptions they appeared on. For example, 17% of Customer Support Executive job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
17%
1st line
13%
client support
9%
helpdesk
9%
technical support
9%
managing director
9%
software
9%
itil certified
9%
strategy
9%
travel
9%
germany
9%
german
9%
communication skills
9%
first line
9%
desktop
9%
organisational skills
9%
it technician
9%
application support
9%
crm developer
9%
active directory
9%
audio engineering
5%
zendesk
5%
websites
5%
events
5%
cms
5%
event technology
5%
av
5%
sales
5%
account management
5%
business sale
5%
microsoft excel
5%
microsoft word
5%
customer experience
5%
customer journeys
5%
experience design
5%
user experience design
5%
build strong relationships
5%
digital marketing
5%
high pressure environment
5%
it sales
5%
market opportunities
5%
marketing campaigns
5%
sql
5%
video conferencing
5%
1st line crm support
5%
pmo
5%
it support engineer
5%
it service engineer
5%
it service desk technician
5%
customer service executive
5%
1st line helpdesk engineer
5%
it 1st line support
5%
crm executive
5%
saas
5%
online marketing support
5%
gis systems
5%
crm designer
5%
b2b marketing executive
5%
windows server
5%
windows azure
5%
microsoft office
5%
powerpoint
5%
microsoft o365
5%
azure
5%
admin
5%
ticketing systems
5%
software delivery
5%
software asset management
5%
service desk
5%
infrastructure
5%
windows
5%
msoffice
5%
excel
5%
data
5%
service management
5%
service delivery management
5%
renewal
5%
net promoter score
5%
customer success
5%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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Improve your CV's success rate by using these Customer Support Executive skills and keywords or scan your CV to get a personalised score.