Customer Support Skills you Need for your CV and Career in It & Telecoms

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Customer Support Skills List in It & Telecoms

Below we have compiled a list of the most popular skills for a Customer Support role. We ranked the top skills based on the percentage of Customer Support job descriptions they appeared on. For example, 64% of Customer Support job descriptions contained customer support as a required skill.

Keywords / Skills

Popularity

customer support
64%
customer service
46%
customer
19%
technical support
19%
linux
19%
application
19%
helpdesk
19%
support it
19%
technical assistance
10%
zendesk
10%
social media
10%
organisational skills
10%
crm
10%
communication skills
10%
satellite communications
10%
computer science
10%
comptia
10%
ccna
10%
customer facing
10%
problem solving
10%
diagnosis
10%
windows
10%
unix
10%
trading
10%
sql
10%
scripting
10%
python
10%
powershell
10%
application support
10%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Support skills and keywords or scan your CV to get a personalised score.