FrançaisCustomer Support Skills you Need for your CV and Career in It & Telecoms
Customer Support Skills List in It & Telecoms
Below we have compiled a list of the most popular skills for a Customer Support role. We ranked the top skills based on the percentage of Customer Support job descriptions they appeared on. For example, 35% of Customer Support job descriptions contained customer support as a required skill.
Keywords / Skills
Popularity
customer support
35%
technical support
35%
saas
15%
1st line support
10%
ccna
10%
computer science
10%
satellite communications
10%
1st line
10%
technical support engineer
10%
windows
10%
telephone manner
10%
2nd line support
10%
ecommerce
10%
service delivery
10%
customer service
10%
cloud
10%
network
10%
helpdesk
10%
microsoft dynamics
5%
ms technologies
5%
ms dynamics
5%
it systems
5%
microsoft crm
5%
dynamics
5%
comptia
5%
it support
5%
product marketing
5%
systems management
5%
cms
5%
events
5%
websites
5%
zendesk
5%
html
5%
sql
5%
microsoft office
5%
sla's
5%
support technician
5%
it systems support
5%
computer systems
5%
software
5%
computer hardware
5%
electronic hardware
5%
hardware support
5%
3rd line support
5%
help desk
5%
2nd line
5%
ict technician
5%
information technology
5%
it technician
5%
crm
5%
it systems technician
5%
tech support
5%
technical customer support
5%
customer service advisor
5%
platform
5%
gis systems
5%
business analysis
5%
product management
5%
product manager
5%
applications
5%
roadmap
5%
Improve your CV's success rate by using these Customer Support skills and keywords or scan your CV to get a personalised score.