Complaints Officer Skills you Need for your CV and Career in Financial Services
Complaints Officer Skills List in Financial Services
Below we have compiled a list of the most popular skills for a Complaints Officer role. We ranked the top skills based on the percentage of Complaints Officer job descriptions they appeared on. For example, 36% of Complaints Officer job descriptions contained compliance as a required skill.
Keywords / Skills
Popularity
compliance
36%
financial services
20%
financial planning
16%
credit processes
16%
credit risk
16%
negotiation skills
16%
independent financial advice
12%
mortgage broker
12%
mortgage lending
12%
complaints
12%
collections
8%
compliance monitoring
8%
complaint
8%
risk compliance
8%
complaint management
8%
wealth management
8%
secured lending
8%
customer service
8%
fca
4%
commercial mortgages
4%
fca rules
4%
compliance officer
4%
sla's
4%
guernsey
4%
investment compliance
4%
customer
4%
market abuse
4%
credit control
4%
ifa
4%
lender
4%
trade surveillance
4%
regulatory standards
4%
loan
4%
audit committee
4%
savings
4%
mortgages
4%
control systems
4%
operations management
4%
servicing
4%
advisory
4%
reporting
4%
insurance
4%
senior management
4%
risk management
4%
administrative support
4%
professional development
4%
agricultural
4%
due diligence
4%
investments
4%
council tax
4%
pension schemes
4%
self-driven
4%
root cause analysis
4%
arrears
4%
compliance training
4%
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