Collections Agent Skills you Need for your CV and Career in Financial Services

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Collections Agent Skills List in Financial Services

Below we have compiled a list of the most popular skills for a Collections Agent role. We ranked the top skills based on the percentage of Collections Agent job descriptions they appeared on. For example, 93% of Collections Agent job descriptions contained collections as a required skill.

Keywords / Skills

Popularity

collections
93%
enforcement
52%
debt
49%
enforcement agent
44%
field agent
44%
forces
44%
police
44%
recovery
44%
security
44%
customer service
29%
inbound
11%
outbound
11%
customer support
11%
complaints handler
11%
communication skills
11%
team leader
8%
administrative
6%
outbound calls
6%
crm
6%
contact centre
6%
debt recovery
6%
arrears
6%
redemption
3%
negotiation
3%
time management
3%
bridging finance
3%
lending
3%
microsoft excel
3%
relationship management
3%
debt collection
3%
repossessions
3%
financial issues
3%
empathy
3%
finance
3%
uber
3%
electric vehicles
3%
customer services
3%
organisational skills
3%
negotiating
3%
microsoft office
3%
customer satisfaction
3%
complaints
3%
calls
3%
removal
3%
enforcement officer
3%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Collections Agent skills and keywords or scan your CV to get a personalised score.