Technical Support Skills you Need for your CV and Career in Customer Service

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Technical Support Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Technical Support role. We ranked the top skills based on the percentage of Technical Support job descriptions they appeared on. For example, 78% of Technical Support job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
78%
technical support
67%
customer support
56%
client support
23%
german
23%
helpdesk
23%
service desk
23%
automotive
23%
zendesk
12%
problem solving
12%
applications
12%
sql
12%
optics
12%
customer services
12%
management experience
12%
supervisory experience
12%
team leader
12%
social media
12%
crm
12%
troubleshooting
12%
technology
12%
ms office
12%
fluent french
12%
copy writing
12%
automotive industry
12%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Technical Support skills and keywords or scan your CV to get a personalised score.