Service Manager Skills you Need for your CV and Career in Customer Service

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Service Manager Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Service Manager role. We ranked the top skills based on the percentage of Service Manager job descriptions they appeared on. For example, 50% of Service Manager job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
50%
customer service manager
38%
management skills
25%
management
25%
telephone calls
13%
microsoft
13%
it literate
13%
customer complaints
13%
organisational skills
13%
microsoft office
13%
customer satisfaction
13%
booking systems
13%
operations manager
13%
logistics manager
13%
customer operations manager
13%
strategic planning
13%
customer services
13%
financial services
13%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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more job interviews?

Improve your CV's success rate by using these Service Manager skills and keywords or scan your CV to get a personalised score.