Service Desk Manager Skills you Need for your CV and Career in Customer Service

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Service Desk Manager Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Service Desk Manager role. We ranked the top skills based on the percentage of Service Desk Manager job descriptions they appeared on. For example, 67% of Service Desk Manager job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
67%
advanced excel
34%
building relationships
34%
graphs
34%
invoicing
34%
microsoft excel
34%
pivot tables
34%
relationship management
34%
administration skills
34%
communication skills
34%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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Improve your CV's success rate by using these Service Desk Manager skills and keywords or scan your CV to get a personalised score.