Senior Customer Service Advisor Skills you Need for your CV and Career in Customer Service

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Senior Customer Service Advisor Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Senior Customer Service Advisor role. We ranked the top skills based on the percentage of Senior Customer Service Advisor job descriptions they appeared on. For example, 39% of Senior Customer Service Advisor job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
39%
client advisor
30%
client service
30%
client team enquiries
30%
senior advisor
30%
customer service executive
27%
customer aid
24%
customer assistant
24%
customer services
24%
customer services executive
24%
enquiries advisor
24%
enquiries executive
24%
admin
21%
customer service advisor
21%
call centre
18%
customer support
18%
administrator
18%
contact centre
12%
administration
12%
sales
12%
administrative
12%
claims handler
12%
finance administrator
12%
office administrator
12%
pa
12%
personal assistant
12%
sales administrator
12%
collections advisor
9%
customer advisor
9%
debt advisor
9%
inbound
9%
outbound
9%
advisor
9%
manufacturing
9%
complaint handling
6%
customer service supervisor
6%
inbound call centre
6%
account management
6%
aftersales
6%
automotive
6%
bdm
6%
clients
6%
commercial
6%
dealership
6%
manager
6%
post care
6%
quotes
6%
selling
6%
senior
6%
supervisor
6%
workshop
6%
communication skills
6%
calls
6%
admin manager
6%
administrative assistant
6%
client service manager
6%
customer service manager
6%
team leader
6%
customer service representative
6%
graduate opportunity
6%
client services
6%
customer service administrator
6%
receptionist duties
3%
ars
3%
operations
3%
technician
3%
car
3%
cars
3%
customer queries
3%
queries
3%
complaints
3%
enquiries
3%
internal teams
3%
orders
3%
tenacious
3%
call handler
3%
complaints handler
3%
complaints officer
3%
telephone handler
3%
telephone operator
3%
problem solving
3%
telephone manner
3%
customer relations
3%
client relationship advisor
3%
client services executive
3%
assistant
3%
coordination
3%
customers
3%
fast paced
3%
microsoft
3%
retail
3%
customer services supervisor
3%
senior customer service representative
3%
client services manager
3%
client services team leader
3%
crm
3%
customer service consultant
3%
customer service coordinator
3%
customer support manager
3%
sales customer service
3%
senior customer service advisor
3%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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Improve your CV's success rate by using these Senior Customer Service Advisor skills and keywords or scan your CV to get a personalised score.