Retail Customer Support Representative Skills you Need for your CV and Career in Customer Service

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Retail Customer Support Representative Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Retail Customer Support Representative role. We ranked the top skills based on the percentage of Retail Customer Support Representative job descriptions they appeared on. For example, 73% of Retail Customer Support Representative job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
73%
sales
25%
customer service representative
22%
call centre
19%
communication skills
16%
customer services executive
16%
front of house assistant
13%
customer experience
13%
customer service executive
13%
contact centre
13%
client team enquiries assistant
13%
enquiries advisor
13%
enquiries assistant
13%
enquiries executive
13%
customer services
10%
inbound calls
10%
customer retention
10%
customer care
10%
complaint handling
10%
outbound
10%
inbound
10%
email
7%
outlook
7%
phone
7%
insurance
7%
handler
7%
call
7%
customer service advisor
7%
assistant
7%
bank
7%
banking
7%
hsbc
7%
customer support
7%
microsoft excel
7%
microsoft word
7%
sap
7%
technical support
4%
treatment
4%
call handler
4%
complaints advisor
4%
customer services representative
4%
customer services support
4%
financial customer service
4%
financial services
4%
telephone customer service representative
4%
social care
4%
healthcare
4%
order process
4%
technical assistance
4%
calls
4%
account management
4%
office support
4%
pension administration
4%
customer service consultant
4%
customer service administrator
4%
customer advisor
4%
customer
4%
administration
4%
dach
4%
german
4%
luxury fashion
4%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Retail Customer Support Representative skills and keywords or scan your CV to get a personalised score.