Project Manager Skills you Need for your CV and Career in Customer Service
Project Manager Skills List in Customer Service
Below we have compiled a list of the most popular skills for a Project Manager role. We ranked the top skills based on the percentage of Project Manager job descriptions they appeared on. For example, 69% of Project Manager job descriptions contained customer service as a required skill.
Keywords / Skills
Popularity
customer service
69%
project management
18%
account manager
14%
microsoft office
11%
communication skills
11%
written communication
11%
management
11%
microsoft excel
7%
national accounts
7%
project coordination
7%
spreadsheet
7%
account management
7%
german
7%
engineering
7%
scheduling
7%
admin
7%
telephone manner
7%
client relationship manager
7%
client services administrator
7%
customer service assistant
7%
project assistant
7%
resident liaison officer
7%
documentation
7%
build and maintain relationships with clients
4%
day-to-day management of campaigns
4%
great communication skills
4%
organised
4%
positive attitude
4%
manufacturing
4%
mrp
4%
project work
4%
bdm
4%
client relationship
4%
client support
4%
contract manager
4%
new business
4%
partner manager
4%
sales
4%
service reviews
4%
sla
4%
stakeholders
4%
technology
4%
administrative support
4%
customer engagement
4%
data analysis
4%
general administration
4%
membership development
4%
membership growth
4%
membership systems
4%
web based
4%
customer coordinator
4%
design
4%
project manager
4%
reactive maintenance
4%
service levels
4%
export
4%
logistics
4%
analytical skills
4%
cross selling
4%
customer success
4%
customer success manager
4%
project administration
4%
saas
4%
saas solutions
4%
system implementation
4%
upselling
4%
construction
4%
trade
4%
appointments
4%
geography
4%
communicator
4%
organisational skills
4%
packaging
4%
print
4%
purchase orders
4%
project manager retail
4%
contracts
4%
data
4%
reporting
4%
motivation
4%
team leader
4%
contracts coordinator
4%
key accounts
4%
advisor
4%
calls
4%
complaints
4%
customer complaints
4%
customer service administrator
4%
outbound calls
4%
payments
4%
quote
4%
technical information
4%
crm
4%
labelling
4%
orders
4%
crm databases
4%
customer care
4%
customer satisfaction
4%
phone manner
4%
problem solving
4%
contact centre manager
4%
contact centre team leader
4%
customer service manager
4%
customer service team leader
4%
vendor manager
4%
Improve your CV's success rate by using these Project Manager skills and keywords or scan your CV to get a personalised score.