Operations Manager Skills you Need for your CV and Career in Customer Service

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Operations Manager Skills List in Customer Service

Below we have compiled a list of the most popular skills for an Operations Manager role. We ranked the top skills based on the percentage of Operations Manager job descriptions they appeared on. For example, 34% of Operations Manager job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
34%
contact centre manager
17%
saas
17%
data maintenance
17%
ecommerce
17%
operations management
17%
management
17%
customer services
12%
financial services
12%
operations manager
12%
security
12%
management and leadership skills
6%
service controller
6%
teamwork
6%
safety
6%
retail
6%
advisor
6%
cinema
6%
business operations
6%
vendor manager
6%
team leader
6%
engineer
6%
customer service team leader
6%
customer service manager
6%
vip
6%
contact centre team leader
6%
telecare
6%
sap crm
6%
resourcing
6%
resource allocation
6%
resource
6%
microsoft crm
6%
crm databases
6%
crm
6%
supervision
6%
scheduling
6%
managerial skills
6%
training
6%
leadership
6%
administrative
6%
engineers
6%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Operations Manager skills and keywords or scan your CV to get a personalised score.