Operations Manager Skills you Need for your CV and Career in Customer Service

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Operations Manager Skills List in Customer Service

Below we have compiled a list of the most popular skills for an Operations Manager role. We ranked the top skills based on the percentage of Operations Manager job descriptions they appeared on. For example, 50% of Operations Manager job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
50%
driver
32%
communication skills
25%
microsoft word
19%
management
19%
flexibility
13%
operations manager
13%
customer service manager
13%
time management
13%
customer experience
13%
customer support
13%
microsoft office
13%
microsoft excel
13%
advanced excel
7%
lisburn
7%
management skills
7%
delivering exceptional customer service
7%
customer service management
7%
hotel manager
7%
multi tasking
7%
administrative support
7%
client support
7%
workforce planning
7%
office administrator
7%
organized
7%
client operations manager
7%
fire
7%
operations supervisor
7%
service delivery
7%
account manager
7%
accountant
7%
supervision
7%
contract management
7%
team management
7%
customer satisfaction
7%
data entry
7%
consultative approach
7%
contractor liaison
7%
employment law
7%
global reach
7%
guidance
7%
onboarding
7%
build strong relationships
7%
guest services
7%
german
7%
call centre
7%
contact centre
7%
customer engagement
7%
regulatory requirements
7%
ngo
7%
vendor manager
7%
administration manager
7%
facilities manager
7%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Operations Manager skills and keywords or scan your CV to get a personalised score.