Customer Support Executive Skills you Need for your CV and Career in Customer Service

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Customer Support Executive Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Support Executive role. We ranked the top skills based on the percentage of Customer Support Executive job descriptions they appeared on. For example, 70% of Customer Support Executive job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
70%
call centre
27%
customer support
27%
contact centre
22%
customer services
18%
sales
18%
customer care
9%
communication skills
9%
calls
5%
waste management
5%
telesales
5%
team leader
5%
onboarding
5%
microsoft excel
5%
chat
5%
sales order processor
5%
attention to detail
5%
account managers
5%
administrators
5%
quotes
5%
data management
5%
software
5%
value-added
5%
gds
5%
travel bookings
5%
general administration
5%
ms office
5%
software systems
5%
process driven
5%
'customer service'
5%
administrative
5%
meet deadlines
5%
microsoft office
5%
multi tasking
5%
positive team player
5%
telephone manner
5%
case management
5%
appointments
5%
technology
5%
problem solving
5%
b2b
5%
b2c
5%
bilingual
5%
member retention
5%
german
5%
multilingual
5%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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Improve your CV's success rate by using these Customer Support Executive skills and keywords or scan your CV to get a personalised score.