Customer Support Assistant Skills you Need for your CV and Career in Customer Service

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Customer Support Assistant Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Support Assistant role. We ranked the top skills based on the percentage of Customer Support Assistant job descriptions they appeared on. For example, 54% of Customer Support Assistant job descriptions contained call centre as a required skill.

Keywords / Skills

Popularity

call centre
54%
retail
47%
hospitality
47%
customer service advisor
47%
contact centre
47%
customer service
31%
data entry
16%
communication skills
16%
crm
16%
telephone sales
8%
safeguarding
8%
outbound calls
8%
customer care
8%
phone skills
8%
organisational skills
8%
admin
8%
customer queries
8%
surrey
8%
reading
8%
public sector jobs
8%
public sector
8%
local government
8%
library assistant
8%
information services
8%
culture
8%
community
8%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Support Assistant skills and keywords or scan your CV to get a personalised score.