Customer Support Analyst Skills you Need for your CV and Career in Customer Service

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Customer Support Analyst Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Support Analyst role. We ranked the top skills based on the percentage of Customer Support Analyst job descriptions they appeared on. For example, 15% of Customer Support Analyst job descriptions contained customer service advisor as a required skill.

Keywords / Skills

Popularity

customer service advisor
15%
ux
15%
reporting
15%
finance
15%
cx
15%
analyst
15%
change management
15%
training
15%
technical support
15%
tablets
15%
communication skills
15%
net zero
15%
mission zero
15%
environmental
15%
customer support
15%
sales
15%
project support officer
15%
customer service
15%
customer care
15%
administration
15%
service delivery manager
15%
senior customer service manager
15%
quality manager
15%
q
15%
operations manager
15%
operations assistant
15%
customer support manager
15%
customer services manager
15%
customer operations manager
15%
contact centre manager
15%
client services manager
15%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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Improve your CV's success rate by using these Customer Support Analyst skills and keywords or scan your CV to get a personalised score.