FrançaisCustomer Support Agent Skills you Need for your CV and Career in Customer Service
Customer Support Agent Skills List in Customer Service
Below we have compiled a list of the most popular skills for a Customer Support Agent role. We ranked the top skills based on the percentage of Customer Support Agent job descriptions they appeared on. For example, 74% of Customer Support Agent job descriptions contained customer service as a required skill.
Keywords / Skills
Popularity
customer service
74%
administration
22%
call centre
16%
ms office
16%
customer support
16%
collections
11%
admin
11%
graduate entry
11%
database administration
11%
travel
11%
london
11%
b2c
11%
b2b
11%
order processing
11%
customer service advisor
11%
compliance
11%
telephone manner
6%
demolition
6%
customer service assistant
6%
arrears
6%
negotiation
6%
communication skills
6%
orders
6%
client relationship manager
6%
client services
6%
customer satisfaction
6%
strong it skills
6%
waste management
6%
waste
6%
skip hire
6%
manager
6%
client support
6%
customer relationship manager
6%
inbound sales
6%
customer retention manager
6%
implementation manager
6%
relations manager
6%
asbestos
6%
hazardous waste
6%
construction
6%
customer service manager
6%
telephony
6%
dutch
6%
french
6%
german
6%
customer support agent
6%
communication
6%
contact centre
6%
customer care
6%
excel
6%
inbound
6%
microsoft office
6%
outbound
6%
telephone
6%
collections agent
6%
emails
6%
gdpr
6%
it literate
6%
slas
6%
customer services
6%
crm
6%
customer complaints
6%
e-commerce
6%
financial services
6%
telesales
6%
call handler
6%
Improve your CV's success rate by using these Customer Support Agent skills and keywords or scan your CV to get a personalised score.