Customer Services Specialist Skills you Need for your CV and Career in Customer Service

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Customer Services Specialist Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Services Specialist role. We ranked the top skills based on the percentage of Customer Services Specialist job descriptions they appeared on. For example, 71% of Customer Services Specialist job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
71%
contact centre
20%
financial services
17%
banking
10%
client services
10%
administration
10%
admin
10%
customer support
7%
customer services
7%
outbound calls
7%
call centre
7%
inbound
7%
graduate level
7%
customer service advisor
7%
german
7%
fos
7%
complaints
7%
automotive industry
4%
analytics
4%
client service specialist
4%
customer success
4%
ecommerce
4%
scheduling
4%
forecast and insight analyst
4%
financial industry
4%
complaints advisor
4%
german speaking
4%
german speaker
4%
telecommunications
4%
customer service representative
4%
customer service consultant
4%
export
4%
universities
4%
warm calling
4%
team leader
4%
supervising
4%
outbound marketing
4%
exceptional listener
4%
empathy
4%
customer experience
4%
building relationships
4%
jira
4%
problem solving
4%
proactive monitoring
4%
people skills
4%
organisational skills
4%
computer literate
4%
communication skills
4%
saas
4%
product specialists
4%
kings lynn
4%
retentions
4%
outbound sales
4%
strong admin
4%
customer service specialist
4%
client services executive
4%
communication
4%
attention to detail
4%
wisbech
4%
construction industry
4%
french
4%
word
4%
outlook
4%
excel
4%
trading
4%
insurance
4%
customer service agent
4%
contact centre agent
4%
client support
4%
cold calling
4%
client engagement specialist
4%
advanced excel
4%
sales administration
4%
order processing
4%
order management
4%
interior design
4%
delivery management
4%
communications
4%
client relationship management
4%
working team
4%
sales support
4%
placing orders
4%
office support
4%
office skills
4%
enquiries
4%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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more job interviews?

Improve your CV's success rate by using these Customer Services Specialist skills and keywords or scan your CV to get a personalised score.