Customer Services Operator Skills you Need for your CV and Career in Customer Service

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Customer Services Operator Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Services Operator role. We ranked the top skills based on the percentage of Customer Services Operator job descriptions they appeared on. For example, 62% of Customer Services Operator job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
62%
call centre
23%
complaints
23%
customer information
23%
service availability
23%
tracking
23%
waste
23%
communication skills
17%
aviation
12%
scheduling
12%
call advisor
12%
switchboard operator
12%
call logging
6%
helpdesk
6%
retail
6%
technical support
6%
relationship management
6%
customer services
6%
gloucester
6%
helicopter
6%
plane
6%
sales assistant
6%
live events
6%
entertainment industry
6%
customer satisfaction
6%
freight forwarding
6%
international logistics
6%
logistics
6%
box office
6%
concerts
6%
administrator
6%
administration duties
6%
accommodation
6%
german
6%
luxury
6%
trips
6%
administration
6%
public sector
6%
diary management
6%
multitasking skills
6%
organisational skills
6%
admin
6%
utilities
6%
call handler
6%
complaints handler
6%
complaints officer
6%
customer service advisor
6%
customer service representative
6%
customer support
6%
telephone handler
6%
telephone operator
6%
job scheduling
6%
power generation
6%
power supplies
6%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Services Operator skills and keywords or scan your CV to get a personalised score.