Customer Services Manager Skills you Need for your CV and Career in Customer Service

Share

Customer Services Manager Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Services Manager role. We ranked the top skills based on the percentage of Customer Services Manager job descriptions they appeared on. For example, 48% of Customer Services Manager job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
48%
customer services
24%
account manager
22%
client services
11%
manager
11%
waste management
8%
customer success
8%
customer success manager
8%
customer service manager
8%
customer services manager
8%
reception manager
6%
german
6%
interpersonal skills
6%
project management
6%
visitor services team leader
6%
saas
6%
visitor services manager
6%
retail manager
6%
front of house
6%
client support
6%
customer excellence manager
6%
customer services executive
6%
customer success consultant
6%
customer success executive
6%
experienced customer services manager
6%
client relations
6%
customer relations manager
6%
waste
6%
hazardous waste
6%
demolition
6%
construction
6%
asbestos
6%
powerpoint
6%
microsoft office
6%
organisational skills
6%
skip hire
6%
wellness
6%
account management
6%
supervisor
6%
administration
3%
technology
3%
couriers
3%
events
3%
portals
3%
sales
3%
recalls
3%
bathrooms
3%
communication skills
3%
member retention
3%
training
3%
customer service supervisor
3%
customer service team leader
3%
healthcare
3%
medical
3%
purchase orders
3%
spanish
3%
team leader
3%
print
3%
communicator
3%
inbound
3%
packaging
3%
logistics
3%
customer service representative
3%
positive attitude
3%
organised
3%
great communication skills
3%
strong admin
3%
security
3%
report writing
3%
problem solving
3%
account managing
3%
invoicing
3%
estimates
3%
engineers
3%
computer literate
3%
advisor
3%
administrative duties
3%
process driven
3%
engineer
3%
calls
3%
appointments
3%
customer support manager
3%
call centre
3%
warranty
3%
technical
3%
mechanical
3%
engineering
3%
telesales
3%
saas solutions
3%
upselling
3%
system implementation
3%
project administration
3%
cross selling
3%
analytical skills
3%
service delivery
3%
Export

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Services Manager skills and keywords or scan your CV to get a personalised score.