FrançaisCustomer Services Skills you Need for your CV and Career in Customer Service
Customer Services Skills List in Customer Service
Below we have compiled a list of the most popular skills for a Customer Services role. We ranked the top skills based on the percentage of Customer Services job descriptions they appeared on. For example, 48% of Customer Services job descriptions contained customer service as a required skill.
Keywords / Skills
Popularity
customer service
48%
customer services
39%
call centre
18%
account manager
15%
telephone manner
15%
problem solving
9%
contact centre
9%
order processing
9%
highly detailed
9%
communication
6%
customer care
6%
customer satisfaction
6%
crm
6%
communication skills
6%
motivation
6%
english language skills
6%
computer literate
6%
manager
6%
attention to detail
6%
phone manner
6%
client services
6%
freight forwarding
3%
west end
3%
crm databases
3%
performance management
3%
negotiation skills
3%
management
3%
self motivated
3%
written communication
3%
automotive
3%
computer systems
3%
databases
3%
enquiries
3%
international logistics
3%
logistics
3%
call logging
3%
invoicing
3%
financial institutions
3%
warehouse
3%
orders
3%
quality assurance
3%
trade
3%
public transport
3%
parts
3%
freight
3%
agreements
3%
contracts
3%
phone lines
3%
ecommerce
3%
multi tasking
3%
direct mail
3%
supervisor
3%
account management
3%
calls
3%
numeric
3%
product service
3%
admin
3%
customer contact
3%
interaction
3%
bathrooms
3%
inbound
3%
customer experience
3%
communications
3%
maintaining relationships
3%
retail
3%
customer complaints
3%
office skills
3%
resolutions
3%
sales order
3%
sales order processing
3%
chat
3%
Improve your CV's success rate by using these Customer Services skills and keywords or scan your CV to get a personalised score.