Customer Service Operator Skills you Need for your CV and Career in Customer Service

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Customer Service Operator Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Service Operator role. We ranked the top skills based on the percentage of Customer Service Operator job descriptions they appeared on. For example, 58% of Customer Service Operator job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
58%
waste
20%
tracking
20%
service availability
20%
customer information
20%
complaints
20%
call handler
20%
call centre
15%
switchboard operator
15%
communication skills
10%
customer care
10%
customer support
10%
call advisor
10%
telephone handler
5%
concerts
5%
box office
5%
compliance
5%
general admin
5%
administrative
5%
social media
5%
rail
5%
entertainment industry
5%
live events
5%
communications
5%
customer services
5%
admin
5%
chester
5%
customer resolution
5%
operations
5%
tour operator
5%
travel
5%
travel agent
5%
travel industry
5%
customer service/call centre
5%
public sector
5%
administrator
5%
complaints handler
5%
complaints officer
5%
customer service advisor
5%
customer service representative
5%
telephone operator
5%
administration
5%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Service Operator skills and keywords or scan your CV to get a personalised score.