Customer Service Officer Skills you Need for your CV and Career in Customer Service

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Customer Service Officer Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Service Officer role. We ranked the top skills based on the percentage of Customer Service Officer job descriptions they appeared on. For example, 60% of Customer Service Officer job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
60%
customer service representative
23%
customer services executive
23%
call centre
19%
client team enquiries assistant
15%
enquiries advisor
15%
customer support
15%
enquiries assistant
15%
front of house assistant
15%
enquiries executive
15%
helpdesk
12%
client services administrator
8%
housing
8%
client relationship manager
8%
temp
8%
communication skills
8%
verification
8%
resident liaison officer
8%
project assistant
8%
customer service assistant
8%
customer service consultant
8%
retail
8%
customer service executive
8%
customer services
8%
administration
8%
perm
8%
lloyds
8%
help desk
8%
amazon
8%
public sector
4%
advisor
4%
public sector jobs
4%
computer literate
4%
english language skills
4%
highly detailed
4%
team leader
4%
senior scheduler
4%
senior planner
4%
manager
4%
telephone manner
4%
motivation
4%
adult social care
4%
advice
4%
service support administrator
4%
care
4%
contact centre
4%
customer service officer
4%
information officer
4%
social care
4%
customer experience
4%
front house
4%
security
4%
teamwork
4%
technical support
4%
client service
4%
customer advisor
4%
customer service administrator
4%
client liaison
4%
attention to detail
4%
communication
4%
answering telephones
4%
client engagement specialist
4%
complaints advisor
4%
landlord
4%
repairs and maintenance
4%
support officer
4%
data entry
4%
processing
4%
administrative support
4%
fixed term
4%
service coordinator
4%
customer
4%
submissions officer
4%
local authority
4%
reception
4%
communications
4%
customer care
4%
rail
4%
social media
4%
admin
4%
local government
4%
surrey
4%
admin jobs
4%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Service Officer skills and keywords or scan your CV to get a personalised score.