Customer Service Assistant Skills you Need for your CV and Career in Customer Service

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Customer Service Assistant Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Service Assistant role. We ranked the top skills based on the percentage of Customer Service Assistant job descriptions they appeared on. For example, 76% of Customer Service Assistant job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
76%
communication
32%
railway safety
24%
crowd control
20%
advisor
16%
admin
12%
calls
12%
customer service / processing
8%
attention to detail
8%
graduate level
8%
financial services
8%
contact centre
8%
call centre
8%
communication skills
8%
library
8%
communicator
8%
customer issues
4%
events
4%
organisational skills
4%
phone manner
4%
organisation
4%
teamwork
4%
time management
4%
customer support
4%
ms office
4%
sales
4%
retail
4%
admissions
4%
stock management
4%
shipping
4%
photography
4%
antiques
4%
customer queries
4%
timetabling
4%
technology
4%
supervising
4%
spaces
4%
hubs
4%
fmcg
4%
customer care
4%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Service Assistant skills and keywords or scan your CV to get a personalised score.