Customer Service Advisor Skills you Need for your CV and Career in Customer Service

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Customer Service Advisor Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Service Advisor role. We ranked the top skills based on the percentage of Customer Service Advisor job descriptions they appeared on. For example, 77% of Customer Service Advisor job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
77%
call centre
27%
telephone manner
22%
computer literate
22%
contact centre
19%
shiftwork
19%
customer service advisor
14%
advisor
11%
warranty
11%
calls
8%
inbound calls
8%
sales admin
8%
customer care
8%
insurance
8%
customer experience
8%
outbound calls
8%
claims
6%
customers
6%
mechanical
6%
engineering
6%
engineer
6%
customer
6%
consumer
6%
admin
6%
technical
6%
administrative
6%
customer services
6%
customer service agent
3%
financial services
3%
administration
3%
call handler
3%
customer complaints
3%
office support
3%
repairs
3%
scheduling
3%
manufacturer
3%
communication skills
3%
organisational skills
3%
people skills
3%
proactive monitoring
3%
problem solving
3%
universities
3%
contact centre agent
3%
representative
3%
general admin
3%
resolving issues
3%
client
3%
inbound
3%
assistant
3%
administrator
3%
compressed air
3%
storeman
3%
parts adviser
3%
parts administrator
3%
heating
3%
boilers
3%
service engineers
3%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Service Advisor skills and keywords or scan your CV to get a personalised score.