Customer Service Administrator Skills you Need for your CV and Career in Customer Service

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Customer Service Administrator Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Service Administrator role. We ranked the top skills based on the percentage of Customer Service Administrator job descriptions they appeared on. For example, 85% of Customer Service Administrator job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
85%
admin
30%
order processing
15%
orders
15%
crm
10%
sales
10%
microsoft excel
10%
microsoft office
10%
time management
10%
customer service administrator
10%
administrator
10%
customer services
10%
administrative
10%
customer queries
10%
customer experience
10%
administration
5%
customer service advisor
5%
despatch
5%
edi
5%
key accounts
5%
manufacturer
5%
account management
5%
client management
5%
operations administrator
5%
communication skills
5%
sales executive
5%
telesales executive
5%
salesforce administrator
5%
office administrator
5%
customer
5%
salesforce
5%
microsoft word
5%
netsuite
5%
order processor
5%
outlook
5%
sales admin
5%
support administrator
5%
zendesk
5%
deliveries
5%
scheme
5%
phone skills
5%
customer satisfaction
5%
administrative duties
5%
administrative support
5%
advisor
5%
customer service representatives
5%
distribution
5%
supportive
5%
complaints
5%
data entry
5%
advanced excel
5%
enquiries
5%
highly detailed
5%
warehouse
5%
problem solving
5%
shipping
5%
returns
5%
sales administration
5%
logistics
5%
organisational skills
5%
queries
5%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Service Administrator skills and keywords or scan your CV to get a personalised score.