Customer Advisor Skills you Need for your CV and Career in Customer Service
Customer Advisor Skills List in Customer Service
Below we have compiled a list of the most popular skills for a Customer Advisor role. We ranked the top skills based on the percentage of Customer Advisor job descriptions they appeared on. For example, 82% of Customer Advisor job descriptions contained customer service as a required skill.
Keywords / Skills
Popularity
customer service
82%
call centre
30%
telephone manner
25%
contact centre
22%
computer literate
19%
shiftwork
19%
warranty
14%
customer services
11%
sales admin
9%
customer care
9%
outbound calls
9%
customer experience
9%
calls
9%
advisor
9%
technical
9%
administrative
9%
compressed air
6%
service engineers
6%
insurance
6%
claims
6%
engineer
6%
engineering
6%
mechanical
6%
customers
6%
inbound calls
6%
admin
6%
customer service advisor
6%
office support
3%
payroll
3%
telephony
3%
upholstery
3%
soft furnishings
3%
furniture
3%
administration
3%
call handler
3%
customer complaints
3%
answering telephones
3%
repairs
3%
scheduling
3%
manufacturer
3%
design
3%
art
3%
customer satisfaction
3%
financial services
3%
answering phones
3%
resolving issues
3%
general admin
3%
communication skills
3%
administrative support
3%
customer queries
3%
microsoft office
3%
order processing
3%
orders
3%
excel
3%
outlook
3%
word
3%
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