Crm Skills you Need for your CV and Career in Customer Service
Crm Skills List in Customer Service
Below we have compiled a list of the most popular skills for a Crm role. We ranked the top skills based on the percentage of Crm job descriptions they appeared on. For example, 57% of Crm job descriptions contained customer service as a required skill.
Keywords / Skills
Popularity
customer service
57%
communication skills
12%
b2b
12%
call centre
12%
customer services
12%
onboarding
8%
english
8%
french
8%
account management
8%
hybrid
8%
sales order processing
8%
italian
8%
crm
8%
sunbury
8%
contact centre
8%
customer care
8%
sales
8%
german
8%
enquiries
4%
retailers
4%
communicator
4%
customer relations
4%
sales admin
4%
accurate data entry
4%
returns
4%
consultative approach
4%
customer relationship manager
4%
french speaking
4%
order processing
4%
calls
4%
consultative sales
4%
customer service manager
4%
italian speaking
4%
project teams
4%
contractors
4%
administrator
4%
customer focused
4%
client services
4%
inquiries
4%
employment law
4%
customer service advisor
4%
resolution
4%
logistics
4%
english language skills
4%
technology
4%
inside sales
4%
microsoft office
4%
soft sales
4%
written communication
4%
internal sales
4%
quotations
4%
service management
4%
management
4%
telesales
4%
languages
4%
office administration
4%
relationship management
4%
computer literate
4%
property management
4%
customer liaison
4%
telephone manner
4%
key clients
4%
recruiting
4%
account manager
4%
call logging
4%
financial services
4%
administrative
4%
email clients
4%
customer service agent
4%
advisor
4%
sales administration
4%
microsoft crm
4%
trilingual
4%
Improve your CV's success rate by using these Crm skills and keywords or scan your CV to get a personalised score.