Complaint Handler Skills you Need for your CV and Career in Customer Service

Share

Complaint Handler Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Complaint Handler role. We ranked the top skills based on the percentage of Complaint Handler job descriptions they appeared on. For example, 57% of Complaint Handler job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
57%
complaints
50%
customer complaints
32%
complaints handler
25%
complaints advisor
13%
fos
13%
communication skills
13%
complaint
13%
report writing
7%
logistics
7%
bristol
7%
bs8
7%
customer relations
7%
insurance
7%
fca
7%
mortgage
7%
complaint management
7%
administrative
7%
compliance
7%
methodical
7%
policies
7%
call centre
7%
claims handler
7%
contact centre
7%
senior customer service manager
7%
contact centre manager
7%
customer operations manager
7%
customer services manager
7%
customer support manager
7%
operations assistant
7%
operations manager
7%
q
7%
quality manager
7%
problem solving
7%
service delivery manager
7%
complaints handling
7%
administrative duties
7%
computer literate
7%
estimates
7%
invoicing
7%
client services manager
7%
organisational skills
7%
Export

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Complaint Handler skills and keywords or scan your CV to get a personalised score.