Collections Team Manager Skills you Need for your CV and Career in Customer Service

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Collections Team Manager Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Collections Team Manager role. We ranked the top skills based on the percentage of Collections Team Manager job descriptions they appeared on. For example, 34% of Collections Team Manager job descriptions contained collections advisor as a required skill.

Keywords / Skills

Popularity

collections advisor
34%
collections agent
34%
customer service
25%
customer service advisor
25%
fca
25%
arrears
25%
account management
17%
collections
17%
outbound
17%
insurance
17%
inbound
17%
call centre
17%
administrator
17%
customer services
9%
litigation
9%
recoveries
9%
consumer duty
9%
negotiation skills
9%
collections specialist
9%
telephone manner
9%
purchase ledger
9%
credit control
9%
print
9%
fulfilment
9%
direct mail
9%
queries
9%
problem solving
9%
administrative
9%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Collections Team Manager skills and keywords or scan your CV to get a personalised score.