Collections Specialist Skills you Need for your CV and Career in Customer Service

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Collections Specialist Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Collections Specialist role. We ranked the top skills based on the percentage of Collections Specialist job descriptions they appeared on. For example, 54% of Collections Specialist job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
54%
collections
31%
credit control
16%
debt recovery
16%
debt
16%
german
16%
call centre
16%
outbound calls
16%
delivery management
8%
complaints
8%
vulnerability
8%
client relationship management
8%
client services
8%
client support
8%
contact centre
8%
english
8%
export
8%
order processing
8%
sales administration
8%
collections agent
8%
property management
8%
customer service advisor
8%
incoming calls
8%
chasing debts
8%
sales
8%
b2b
8%
meter
8%
cash collection
8%
process improvement
8%
customer queries
8%
outgoing calls
8%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Collections Specialist skills and keywords or scan your CV to get a personalised score.