Collections Advisor Skills you Need for your CV and Career in Customer Service

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Collections Advisor Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Collections Advisor role. We ranked the top skills based on the percentage of Collections Advisor job descriptions they appeared on. For example, 38% of Collections Advisor job descriptions contained collections agent as a required skill.

Keywords / Skills

Popularity

collections agent
38%
collections advisor
38%
customer service
25%
collections
19%
customer service advisor
19%
industry experience
13%
outbound
13%
insurance
13%
inbound
13%
fca
13%
call centre
13%
arrears
13%
administrator
13%
call centre experience
13%
telephone manner
13%
vulnerability
13%
empathy
13%
customer services
7%
customer complaints
7%
customer care
7%
conversation
7%
complaints
7%
communication skills
7%
credit control
7%
purchase ledger
7%
collections specialist
7%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Collections Advisor skills and keywords or scan your CV to get a personalised score.