Collections Advisor Skills you Need for your CV and Career in Customer Service

Share

Collections Advisor Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Collections Advisor role. We ranked the top skills based on the percentage of Collections Advisor job descriptions they appeared on. For example, 71% of Collections Advisor job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
71%
collections
55%
call centre
30%
credit control
20%
outbound
17%
inbound
17%
debt
17%
debt management
17%
customer service advisor
13%
collections agent
13%
banking
13%
payments
10%
collections advisor
10%
customer service assistant
7%
arrears
7%
sales
7%
service administrator
7%
parts advisor
7%
financial support
7%
bad debt
7%
aftersales
7%
iva
4%
retail
4%
manchester
4%
payment
4%
telephone
4%
contact centre
4%
debt recovery
4%
vulnerable customers
4%
debts
4%
resilience
4%
administration
4%
administrator
4%
cash collection
4%
call agent
4%
call handler
4%
commission
4%
empathy
4%
resolving issues
4%
electric vehicles
4%
customer services
4%
car rental
4%
account manager
4%
admin
4%
team leader
4%
manager
4%
negotiation
4%
financial services
4%
credit
4%
Export

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Collections Advisor skills and keywords or scan your CV to get a personalised score.