Client Services Manager Skills you Need for your CV and Career in Customer Service

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Client Services Manager Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Client Services Manager role. We ranked the top skills based on the percentage of Client Services Manager job descriptions they appeared on. For example, 44% of Client Services Manager job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
44%
client services
19%
account management
16%
account manager
16%
customer services
10%
service delivery
10%
german
10%
crm
10%
client services manager
7%
customer services manager
7%
customer support manager
7%
management
7%
customer support
7%
customer service coordinator
7%
banking
7%
sales
7%
telesales
7%
customer success manager
7%
customer success
7%
contact centre
7%
advisor
4%
contact centre manager
4%
customer operations manager
4%
engineers
4%
operations assistant
4%
operations manager
4%
q
4%
quality manager
4%
security
4%
senior customer service manager
4%
service delivery manager
4%
admin
4%
coaching
4%
development opportunities
4%
leadership
4%
recruitment
4%
customer advisor
4%
email management
4%
outbound call
4%
account coordinator
4%
manager
4%
personal development
4%
team management
4%
strong admin
4%
arabic
4%
calm under pressure
4%
cemap qualified
4%
client management
4%
client manager
4%
finance
4%
relationship management
4%
relationship manager
4%
self motivated
4%
b2b
4%
field sales
4%
telemarketing
4%
telephone sales
4%
administrative duties
4%
computer literate
4%
estimates
4%
invoicing
4%
logistics
4%
organisational skills
4%
problem solving
4%
report writing
4%
change impact analysis
4%
change management
4%
data
4%
data analysis
4%
data management
4%
people management
4%
service design
4%
technology
4%
technology enabled care
4%
client relations
4%
customer relations manager
4%
front of house
4%
reception manager
4%
retail manager
4%
visitor services manager
4%
visitor services team leader
4%
account managing
4%
client support
4%
customer excellence manager
4%
customer services executive
4%
customer success consultant
4%
customer success executive
4%
experienced customer services manager
4%
account development
4%
account executive
4%
administrative
4%
campaign management
4%
doordrop
4%
media
4%
stakeholders
4%
customer service specialist
4%
analytical skills
4%
cross selling
4%
project administration
4%
project management
4%
saas
4%
saas solutions
4%
system implementation
4%
upselling
4%
property management
4%
appointments
4%
calls
4%
waste management
4%
client service specialist
4%
financial industry
4%
financial services
4%
german speaker
4%
german speaking
4%
crm databases
4%
microsoft crm
4%
resource
4%
resource allocation
4%
resourcing
4%
sap crm
4%
communicator
4%
consultative approach
4%
consultative sales
4%
contractors
4%
employment law
4%
english language skills
4%
onboarding
4%
soft sales
4%
customer experience
4%
supervising
4%
team leader
4%
call handling
4%
scheduling
4%
call centre
4%
financial institutions
4%
performance management
4%
quality assurance
4%
client services team leader
4%
customer service consultant
4%
customer service representative
4%
sales customer service
4%
senior customer service advisor
4%
claims handling
4%
complaint management
4%
customer complaints
4%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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Improve your CV's success rate by using these Client Services Manager skills and keywords or scan your CV to get a personalised score.