Call Handler Skills you Need for your CV and Career in Customer Service

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Call Handler Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Call Handler role. We ranked the top skills based on the percentage of Call Handler job descriptions they appeared on. For example, 54% of Call Handler job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
54%
call handler
35%
call centre
31%
contact centre
20%
customer advisor
16%
shifts
16%
customer services
16%
customer service advisor
16%
email
12%
medical
12%
retail
12%
hospitality
12%
telephone
12%
outbound
12%
management
12%
inbound calls
12%
telephones
8%
nottingham
4%
burton on trent
4%
birmingham
4%
insurance
4%
salesforce administrator
4%
microsoft office
4%
complaints
4%
calls
4%
automotive
4%
telephone reception
4%
call logging
4%
administrative
4%
outbound calls
4%
information
4%
data entry
4%
customers
4%
telephone manner
4%
highly detailed
4%
empathy
4%
answering telephones
4%
customer satisfaction
4%
administrative support
4%
emergency call handler
4%
999
4%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Call Handler skills and keywords or scan your CV to get a personalised score.