Call Centre Trainer Skills you Need for your CV and Career in Customer Service

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Call Centre Trainer Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Call Centre Trainer role. We ranked the top skills based on the percentage of Call Centre Trainer job descriptions they appeared on. For example, 100% of Call Centre Trainer job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
100%
banking
67%
csr
67%
customer service representative
67%
first direct
67%
inbound
67%
outbound
67%
call centre
50%
contact centre
50%
claims handling
17%
call monitoring
17%
pensions
17%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Call Centre Trainer skills and keywords or scan your CV to get a personalised score.