Call Centre Team Leader Skills you Need for your CV and Career in Customer Service

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Call Centre Team Leader Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Call Centre Team Leader role. We ranked the top skills based on the percentage of Call Centre Team Leader job descriptions they appeared on. For example, 75% of Call Centre Team Leader job descriptions contained team leader as a required skill.

Keywords / Skills

Popularity

team leader
75%
customer service
75%
call centre
50%
management
50%
office manager
25%
complaints
25%
administration
25%
admin manager
25%
admin
25%
manager
25%
customer service team leader
25%
customer service manager
25%
contact centre team leader
25%
contact centre supervisor
25%
contact centre manager
25%
customer service management
25%
training
25%
reviews
25%
benefits
25%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Call Centre Team Leader skills and keywords or scan your CV to get a personalised score.