Call Centre Operator Skills you Need for your CV and Career in Customer Service

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Call Centre Operator Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Call Centre Operator role. We ranked the top skills based on the percentage of Call Centre Operator job descriptions they appeared on. For example, 67% of Call Centre Operator job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
67%
call handler
23%
call centre
23%
helpdesk
23%
administration duties
12%
aviation
12%
customer service/call centre
12%
call handling
12%
administration
12%
public sector
12%
switchboard operator
12%
admin
12%
call logging
12%
retail
12%
switchboard
12%
technical support
12%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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more job interviews?

Improve your CV's success rate by using these Call Centre Operator skills and keywords or scan your CV to get a personalised score.