Business Analyst Skills you Need for your CV and Career in Customer Service

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Business Analyst Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Business Analyst role. We ranked the top skills based on the percentage of Business Analyst job descriptions they appeared on. For example, 25% of Business Analyst job descriptions contained quality manager as a required skill.

Keywords / Skills

Popularity

quality manager
25%
sales
25%
customer service advisor
25%
customer service
25%
customer care
25%
administration
25%
ux
25%
cx
25%
change management
25%
service delivery manager
25%
senior customer service manager
25%
customer support
25%
q
25%
operations assistant
25%
customer support manager
25%
customer services manager
25%
customer operations manager
25%
contact centre manager
25%
client services manager
25%
operations manager
25%
net zero
25%
environmental
25%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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more job interviews?

Improve your CV's success rate by using these Business Analyst skills and keywords or scan your CV to get a personalised score.