Customer Services Skills you Need for your CV and Career in Banking

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Customer Services Skills List in Banking

Below we have compiled a list of the most popular skills for a Customer Services role. We ranked the top skills based on the percentage of Customer Services job descriptions they appeared on. For example, 56% of Customer Services job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
56%
financial services
45%
private banking
23%
call centre
23%
relationship management
17%
client services
17%
banking
17%
graduate level
17%
contact centre
17%
arabic
12%
lending
12%
customer complaints
12%
complaints
12%
product analysis
12%
finance
12%
retail banking
12%
fair value
12%
product lifecycle management
12%
compliance
6%
mandates
6%
client relations
6%
client relationship manager
6%
aml
6%
cdd
6%
edd
6%
fraud
6%
transaction monitoring
6%
credit card
6%
telephone
6%
commercial awareness
6%
global trade and receivables finance
6%
guarantees
6%
trade
6%
stakeholder management
6%
direct debit
6%
collections
6%
clearing
6%
sales
6%
knowledge of financial services
6%
communication skills
6%
leasing
6%
investment
6%
german speaker
6%
fsa
6%
complaint management
6%
asset management
6%
asset
6%
client relationships
6%
cemap
6%
banking assistant
6%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Services skills and keywords or scan your CV to get a personalised score.