Customer Service Manager Skills you Need for your CV and Career in Banking

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Customer Service Manager Skills List in Banking

Below we have compiled a list of the most popular skills for a Customer Service Manager role. We ranked the top skills based on the percentage of Customer Service Manager job descriptions they appeared on. For example, 36% of Customer Service Manager job descriptions contained banking as a required skill.

Keywords / Skills

Popularity

banking
36%
lending
24%
relationship management
24%
customer service
18%
private banking
12%
sales
12%
business development
12%
commercial finance
12%
invoice finance
12%
regulatory requirements
12%
contracts
6%
invoices
6%
billing
6%
treasury management
6%
cash management
6%
client services
6%
servicenow
6%
commercial awareness
6%
guarantees
6%
stakeholder management
6%
telephone
6%
trade
6%
agile
6%
asic
6%
oracle
6%
saas
6%
sap
6%
process capability
6%
successfactors
6%
mifid
6%
scrum
6%
brokerage
6%
commercial lending
6%
commercial banking
6%
funding
6%
trusted advisor
6%
networking
6%
new business opportunities
6%
premier
6%
relationship
6%
assistant branch manager
6%
asset management
6%
complaint management
6%
complaints
6%
customer complaints
6%
financial services
6%
fsa
6%
leasing
6%
commercial real estate
6%
customer value
6%
estate agents
6%
asset finance
6%
hard asset
6%
sales manager
6%
vendor finance
6%
aml
6%
root cause analysis
6%
banking operations
6%
fca
6%
kyc
6%
operations
6%
team handling
6%
uk retail banking
6%
bridging
6%
commercial property owners
6%
credit risk
6%
positive team player
6%
real estate transactions
6%
sme banking
6%
transaction processing
6%
compliance
6%
asset
6%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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more job interviews?

Improve your CV's success rate by using these Customer Service Manager skills and keywords or scan your CV to get a personalised score.