Customer Service Representative Skills you Need for your CV and Career in Admin, Secretarial & Pa

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Customer Service Representative Skills List in Admin, Secretarial & Pa

Below we have compiled a list of the most popular skills for a Customer Service Representative role. We ranked the top skills based on the percentage of Customer Service Representative job descriptions they appeared on. For example, 36% of Customer Service Representative job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
36%
admin
29%
manufacturing
22%
phone
15%
administration
15%
assistant
15%
communication
15%
email
15%
essex
15%
excel
15%
ops
15%
orders
15%
stansted
15%
word
15%
account manager
15%
engineering
15%
order processing
15%
sales administration
15%
sales support
15%
administrative
15%
microsoft office
15%
sales admin
8%
front office
8%
booking
8%
operations
8%
retail
8%
order management
8%
german
8%
french
8%
office equipment
8%
import
8%
export
8%
queries
8%
data
8%
office administration
8%
sales order
8%
sap
8%
customer support
8%
calculations
8%
organisational skills
8%
reliable
8%
client service
8%
client team enquiries assistant
8%
customer service executive
8%
customer service representative
8%
customer services
8%
customer services executive
8%
sales
8%
enquiries executive
8%
communication skills
8%
distribution
8%
inquiries
8%
invoicing
8%
purchase orders
8%
records
8%
supportive
8%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Service Representative skills and keywords or scan your CV to get a personalised score.