Customer Service Representative Skills you Need for your CV and Career in Admin, Secretarial & Pa

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Customer Service Representative Skills List in Admin, Secretarial & Pa

Below we have compiled a list of the most popular skills for a Customer Service Representative role. We ranked the top skills based on the percentage of Customer Service Representative job descriptions they appeared on. For example, 49% of Customer Service Representative job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
49%
admin
23%
customer service representative
15%
account manager
15%
coordinator
12%
sales
12%
administration
12%
administrator
12%
order processing
12%
customer service agent
8%
customer service advisor
8%
client service coordinator
8%
customer service consultant
8%
sales order processing
8%
training
8%
order processor
8%
customer services
8%
customer services executive
8%
administrative
8%
manufacturing
8%
project coordinator
8%
purchase ledger
4%
business representative
4%
business development manager
4%
account representative
4%
reconciliation
4%
office support
4%
payments
4%
customer accounts
4%
accounts assistant
4%
organisational skills
4%
administration duties
4%
technical service coordinator
4%
service support administrator
4%
office admin
4%
outlook
4%
sales admin
4%
adminstration
4%
front of house assistant
4%
enquiries executive
4%
enquiries assistant
4%
enquiries advisor
4%
client team enquiries assistant
4%
west bromwich
4%
walsall
4%
wolverhampton
4%
tender
4%
client representative
4%
recycling
4%
phone
4%
internal sales
4%
cold call
4%
birmingham
4%
relationship manager
4%
customer success manager
4%
customer representative
4%
client services manager
4%
distribution
4%
tech
4%
mining
4%
junior
4%
graduate
4%
evesham
4%
construction
4%
purchase orders
4%
line management
4%
technical
4%
receptionist duties
4%
organizational
4%
microsoft office
4%
automotive industry
4%
progression
4%
product management
4%
crm
4%
boutique
4%
excel
4%
general assistant
4%
customer support
4%
administrative assistant
4%
data entry
4%
retail
4%
relationship management
4%
client liaison
4%
word
4%
office assistant
4%
purchasing
4%
orders
4%
customer queries
4%
data
4%
call management
4%
account management
4%
worcestershire
4%
trainee
4%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Service Representative skills and keywords or scan your CV to get a personalised score.