Customer Service Manager Skills you Need for your CV and Career in Admin, Secretarial & Pa

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Customer Service Manager Skills List in Admin, Secretarial & Pa

Below we have compiled a list of the most popular skills for a Customer Service Manager role. We ranked the top skills based on the percentage of Customer Service Manager job descriptions they appeared on. For example, 55% of Customer Service Manager job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
55%
admin
28%
administrative
14%
buying
10%
administrative support
10%
account manager
10%
communication skills
10%
pa
10%
merchandising
10%
import
10%
business support
10%
administrator
10%
telephone manner
10%
reception
10%
shopper
10%
high standards
10%
organisational skills
10%
management skills
10%
receptionist duties
10%
switchboard
10%
buyer
10%
accommodation
5%
engagement
5%
positive personality
5%
multi tasking
5%
ms office
5%
accurate record keeping
5%
retail
5%
relationship management
5%
helpdesk
5%
customer success manager
5%
bookings
5%
leadership
5%
management
5%
promotions
5%
reliable
5%
social media
5%
appointments
5%
invoicing
5%
account representative
5%
business development manager
5%
client representative
5%
client services manager
5%
business representative
5%
customer representative
5%
relationship manager
5%
manufacturing environment
5%
administration
5%
office administration
5%
calls
5%
admin assistant
5%
coordinator
5%
customer service administrator
5%
excellent customer service skills
5%
onboarding
5%
quotes
5%
sales admin
5%
sales order processor
5%
sop
5%
construction industry
5%
client liaison
5%
sales administration
5%
sap
5%
data
5%
admin manager
5%
business administrator
5%
customer service manager
5%
executive assistant
5%
office manager
5%
senior support administrator
5%
operations administrator
5%
operations coordinator
5%
project coordinator
5%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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Improve your CV's success rate by using these Customer Service Manager skills and keywords or scan your CV to get a personalised score.