Technical Support Skills you Need for your CV and Career in Customer Service

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Technical Support Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Technical Support role. We ranked the top skills based on the percentage of Technical Support job descriptions they appeared on. For example, 68% of Technical Support job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
68%
technical support
33%
french
23%
renewable energy
20%
renewables
20%
communication skills
13%
client support
13%
customer support
13%
financial services
13%
warranty
13%
onboarding
13%
saas
13%
energy
13%
customer services
10%
inbound
8%
outbound
8%
call centre
8%
ev charging
8%
solar panels
8%
banking
8%
contact centre
8%
customer service advisor
8%
technical
8%
customer service representative
8%
compressed air
8%
first direct
8%
technology
5%
english
5%
engineering
5%
hybrid
5%
italian
5%
bank
5%
sunbury
5%
calls
5%
contact center
5%
german
5%
customer
5%
advisor
5%
service engineers
5%
italian speaking
3%
administration
3%
team performance
3%
customer service agent
3%
engineer
3%
computer literate
3%
technical requirements
3%
trilingual
3%
team leader
3%
confident communicator
3%
inbound calling
3%
sap
3%
admin
3%
highly organised
3%
incentives
3%
administrator
3%
multitask
3%
problem solving
3%
stock control
3%
advanced excel
3%
team player
3%
languages
3%
client services
3%
time management
3%
cold calling
3%
customer focused
3%
spanish
3%
communications
3%
resolution
3%
customer care
3%
outbound calls
3%
manufacturer
3%
telecommunications
3%
csr
3%
helpdesk
3%
digital banking
3%
it support
3%
concerts
3%
french speaking
3%
written communication
3%
house management
3%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Technical Support skills and keywords or scan your CV to get a personalised score.