Technical Support Skills you Need for your CV and Career in Customer Service

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Technical Support Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Technical Support role. We ranked the top skills based on the percentage of Technical Support job descriptions they appeared on. For example, 56% of Technical Support job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
56%
technical support
49%
customer support
42%
client support
25%
helpdesk
25%
german
21%
french
18%
security clearance
14%
vsat
14%
account management
11%
accounts
7%
product
7%
engineering
7%
linux
7%
account
7%
account manager
7%
italian
7%
admin
7%
administration
7%
bath
7%
bristol
7%
cardiff
7%
coordination
7%
data entry
7%
junior
7%
newport
7%
sales
7%
service coordinator
7%
trainee
7%
advisor
7%
construction
7%
social media
7%
renewables
7%
renewable energy
7%
customer experience
7%
energy
7%
troubleshooting
4%
itil
4%
manufacturing
4%
general administration
4%
data management
4%
customer communication
4%
b2b
4%
administrative
4%
work orders
4%
software
4%
sip
4%
saas
4%
router configuration
4%
provisioning
4%
product support
4%
portals
4%
diagnostics
4%
order processing
4%
social care
4%
kofax
4%
occ
4%
safeguarding
4%
sen
4%
wisdom
4%
early years
4%
edrm
4%
flexible
4%
hybrid
4%
hybrid working
4%
jira
4%
lift
4%
send
4%
operational excellence
4%
systems
4%
call centre
4%
customers
4%
inbound calls
4%
outbound calls
4%
customer care
4%
customer complaints
4%
manufacture
4%
power tools
4%
rights
4%
warranty
4%
aftersales
4%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Technical Support skills and keywords or scan your CV to get a personalised score.