Technical Support Skills you Need for your CV and Career in Customer Service
Technical Support Skills List in Customer Service
Below we have compiled a list of the most popular skills for a Technical Support role. We ranked the top skills based on the percentage of Technical Support job descriptions they appeared on. For example, 72% of Technical Support job descriptions contained customer service as a required skill.
Keywords / Skills
Popularity
customer service
72%
technical support
50%
helpdesk
15%
telephone manner
15%
analytic
15%
it skills
15%
german
15%
problem solving
15%
advisor
15%
organisational skills
8%
fault finding
8%
technical skills
8%
calls
8%
customer services
8%
1st line
8%
communication skills
8%
enquiries
8%
emea
8%
technology
8%
lighting
8%
first line
8%
quotations
8%
french
8%
it support
8%
customer issues
8%
italian
8%
product support
8%
engineer
8%
spanish
8%
hydraulic
8%
trilingual
8%
inquiries
8%
troubleshoot
8%
mechanic
8%
customer support representative
8%
oral communication
8%
collaboration
8%
highly detailed
8%
apple
8%
customer support
8%
Improve your CV's success rate by using these Technical Support skills and keywords or scan your CV to get a personalised score.