Technical Support Skills you Need for your CV and Career in Customer Service
Technical Support Skills List in Customer Service
Below we have compiled a list of the most popular skills for a Technical Support role. We ranked the top skills based on the percentage of Technical Support job descriptions they appeared on. For example, 63% of Technical Support job descriptions contained customer service as a required skill.
Keywords / Skills
Popularity
customer service
63%
technical support
34%
customer support
19%
warranty
15%
call centre
15%
french
13%
german
13%
renewable energy
11%
renewables
11%
helpdesk
11%
customer services
9%
technical
9%
ev charging
9%
solar panels
9%
outbound calls
9%
engineering
9%
client support
9%
customer care
7%
advisor
7%
communication skills
7%
customers
7%
inbound calls
7%
compressed air
5%
service engineers
5%
hybrid
5%
italian
5%
administration
5%
computer literate
5%
client services
5%
engineer
5%
mechanical
5%
jira
5%
admin
5%
customer complaints
5%
data entry
5%
security clearance
5%
vsat
5%
french speaking
3%
italian speaking
3%
customer service agent
3%
english
3%
sunbury
3%
trilingual
3%
energy
3%
confident communicator
3%
highly organised
3%
multitask
3%
problem solving
3%
stock control
3%
team player
3%
time management
3%
customer focused
3%
resolution
3%
banking
3%
contact centre
3%
csr
3%
customer service representative
3%
digital banking
3%
first direct
3%
inbound
3%
outbound
3%
technology
3%
written communication
3%
co ordinator
3%
issue resolution
3%
advanced excel
3%
cold calling
3%
communications
3%
telecommunications
3%
telephone manner
3%
additive manufacturing
3%
sales support
3%
financial services
3%
management
3%
manufacturer
3%
and customer relationship management (crm) tools
3%
ticketing systems
3%
analytics
3%
automotive industry
3%
customer success
3%
ecommerce
3%
product specialists
3%
saas
3%
hardware
3%
it support
3%
b2b
3%
b2c
3%
claims management
3%
consumer rights
3%
crm
3%
microsoft excel
3%
operational support
3%
itil
3%
kofax
3%
occ
3%
safeguarding
3%
sen
3%
wisdom
3%
early years
3%
edrm
3%
flexible
3%
hybrid working
3%
lift
3%
send
3%
social care
3%
systems
3%
manufacture
3%
power tools
3%
rights
3%
aftersales
3%
operational excellence
3%
linux
3%
account
3%
account management
3%
account manager
3%
accounts
3%
bath
3%
bristol
3%
cardiff
3%
coordination
3%
junior
3%
newport
3%
sales
3%
service coordinator
3%
trainee
3%
construction
3%
product
3%
customer experience
3%
social media
3%
Improve your CV's success rate by using these Technical Support skills and keywords or scan your CV to get a personalised score.