Service Manager Skills you Need for your CV and Career in Customer Service

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Service Manager Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Service Manager role. We ranked the top skills based on the percentage of Service Manager job descriptions they appeared on. For example, 57% of Service Manager job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
57%
customer service manager
40%
manager
27%
management
20%
asbestos
10%
managing teams
10%
team leader
10%
construction
10%
motivation
10%
waste
10%
customer complaints
10%
demolition
10%
hazardous waste
10%
skip hire
10%
waste management
10%
b2b
10%
client relationship
10%
drive improvement
10%
crm
10%
erp
10%
investigation
7%
customer service management
7%
complaints
7%
complaint
7%
supervisor
7%
crm databases
7%
business support
7%
administration duties
7%
account manager
7%
personal development
7%
resolving
7%
inbound
4%
support team leader
4%
employee benefits
4%
customer care
4%
customer services manager
4%
team management
4%
customer queries
4%
customer service executive
4%
customer service representative
4%
kpi's
4%
manufacturing
4%
outbound
4%
sales
4%
client services support
4%
client services team leader
4%
client support administrator
4%
automotive
4%
membership systems
4%
customer experience
4%
dealership
4%
administrative support
4%
customer engagement
4%
data analysis
4%
general administration
4%
membership development
4%
membership growth
4%
sap
4%
web based
4%
national accounts
4%
sales administration
4%
trade sales
4%
enquiries
4%
orders
4%
queries
4%
sales order processing
4%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Service Manager skills and keywords or scan your CV to get a personalised score.