Service Manager Skills you Need for your CV and Career in Customer Service

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Service Manager Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Service Manager role. We ranked the top skills based on the percentage of Service Manager job descriptions they appeared on. For example, 62% of Service Manager job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
62%
customer service manager
31%
manager
27%
b2b
16%
management
16%
client relationship
12%
resolving
12%
supervisor
8%
business support
8%
complaint
8%
complaints
8%
customer complaints
8%
customer service management
8%
investigation
8%
motivation
8%
personal development
8%
crm
8%
drive improvement
8%
erp
8%
managing teams
8%
crm databases
8%
administration duties
8%
account manager
8%
waste management
8%
waste
8%
skip hire
8%
hazardous waste
8%
demolition
8%
construction
8%
asbestos
8%
sales
8%
team leader
8%
customer satisfaction
4%
fork lift
4%
material handling
4%
management skills
4%
relationship management
4%
sla
4%
senior management
4%
resolving issues
4%
guidance
4%
client support administrator
4%
admin
4%
administration
4%
administrator
4%
customer support
4%
delivering exceptional customer service
4%
headcount
4%
reporting
4%
sales admin
4%
strategy
4%
team performance
4%
zendesk
4%
customer care
4%
enquiries
4%
orders
4%
queries
4%
sales order processing
4%
sap
4%
client services support
4%
client services team leader
4%
customer services manager
4%
employee benefits
4%
support team leader
4%
compliance
4%
customer queries
4%
customer service executive
4%
customer service representative
4%
inbound
4%
manufacturing
4%
outbound
4%
service manager
4%
kpi's
4%
team management
4%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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more job interviews?

Improve your CV's success rate by using these Service Manager skills and keywords or scan your CV to get a personalised score.