Service Manager Skills you Need for your CV and Career in Customer Service

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Service Manager Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Service Manager role. We ranked the top skills based on the percentage of Service Manager job descriptions they appeared on. For example, 59% of Service Manager job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
59%
customer service manager
34%
management skills
17%
team performance
17%
development
9%
admin
9%
administration
9%
administrator
9%
manager
9%
sales
9%
sales admin
9%
team leader
9%
communication
9%
customer experience
9%
strategy
9%
health and safety
9%
high standards
9%
kpi's
9%
managing
9%
people skills
9%
training
9%
operations service manager
9%
customer services
9%
management experience
9%
delivering exceptional customer service
9%
compliance
9%
customer satisfaction
9%
guidance
9%
management
9%
resolving
9%
resolving issues
9%
senior management
9%
sla
9%
customer support
9%
complaints
9%
headcount
9%
fork lift
9%
material handling
9%
relationship management
9%
service operations manager
9%
reporting
9%
b2b
9%
zendesk
9%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Service Manager skills and keywords or scan your CV to get a personalised score.